An E-commerce bridge between TVP and its international customers
Established in 2013, TVP Garment Joint Stock is a garment company based in Ho Chi Minh City, Vietnam. We specialize in sport and fashion apparel, including T-shirts, polo shirts, shorts, pants, skirts, body suits, caps and cotton bags. We have a factory in Binh Chanh Dist. with 150 workers.
Aware of the importance of online export marketing, we were so happy when Ms. Thuy, an export consultant from Hinrich Foundation, introduced us to the Free Developing Country Export Assistance Program (DCEAP) and helped us to become a verified supplier on the Global Sources website.
This program is a big chance to approach more potential suppliers and secure export orders. Thanks to the Hinrich Foundation, we have a chance to become a verified member on http://www.globalsources.com, opening the gateway to global markets.
Even though we’ve only used Global sources for four months, we have managed to understand the power of e-commerce and the value of being a verified member on this website. We have an online shop and can show 20 products online. We can contact directly to Buyer via private email without logging into our account on Global Sources and it 100 percent free. So great!
In the first four months of joining the program, we have received over 100 inquiries from international customers and there were two foreign buyers from Denmark and Australia who placed export orders of cotton bags and t-shirts with a total value of $10,000 USD and they’ve become our long-term customer. An amazing result!
How to succeed on Global Sources?
- The “keyword” of products is the most important factor. Research the habits of customers to match their request. You can’t receive inquiries if the buyer can’t find you.
- High quality product photos are a second important factor. When you do business online, buyers just see your products via photo, they cannot touch them directly. So you should prepare beautiful photos of products to attract buyers.
- High-quality products and best services are key; we always provide our customers with high-quality products at a reasonable price and give the best service, like on-time in delivery.
- Respond to inquiries promptly. The reason why we have orders from Global Sources is: We always respond quickly to customer inquiries at all times. The feedback time is very important. We often talk with customer at 11:00 – 12:00 PM in Vietnam.
- We attach special importance to our staff. You need a staff that has professional English and sales skills and workers who are enthusiastic about their jobs.
The more inquiries you have, the more orders you can win. Global Sources supplies you the best method to have more customer inquiries.
In 2015, we were so lucky to continue the free Developing Country Export Assistance Program. This year, we will invest more time and staff members to this project. We also plan to hire more workers to improve our capacity. We hope we can find more buyers via Global Sources to have more product turn-over for our company and create more job opportunities for society.
About the Author – Mr. Justin Le